How much does an ecommerce website cost in Malaysia?

There is no single price for an online shop in Malaysia. The total depends on choices you make early: the payment gateway, how many products go online at launch, how you charge for delivery, where the shop is hosted and who looks after it after launch. e-Invoice and SST can add work too. Sort these out first and the quotes you get become much easier to compare.

Why do quotes for an online shop differ so much?

Two quotes can be far apart because they cover different work. One designer may include product upload, payment setup and delivery rates. Another may price the design only and leave the rest to you. Ask each one to list what is in the price and what is charged later. Our earlier guide on what an online shop needs before launch works as a checklist to hold each quote against.

What does a payment gateway cost?

Most gateways take a cut of each sale, so this cost grows with your orders. Stripe is one example. Its Malaysia pricing page, as of 11 Nov 2026, shows no setup or monthly fee on the standard plan. Each successful card or FPX payment carries a fee, international cards and currency conversion cost more, and every card dispute (a chargeback) has its own fee. Other gateways set their rates differently, and the rate for cards, FPX and e-wallets is often not the same.

When you talk to a gateway, ask for the rate for each payment method you plan to offer, how many days it takes for the money to reach your bank, and what it charges for refunds and disputes. Gateways usually ask for your company documents before you can take live payments, so start that early.

How does the number of products change the price?

Every product needs a name, photos, a price, stock and a description. Entering twenty items by hand is a small job. Five hundred items with sizes and colours needs a clean spreadsheet, an import and a lot more checking. Products with options or bundles take longer to set up than single items.

Decide early who prepares the product data. If you hand the designer a folder of photos and a price list, the typing and photo editing is extra work and usually priced that way.

Why does delivery setup matter?

A flat delivery fee is quick to set up. Rates by weight, by state, separate rates for Sabah and Sarawak, free delivery above a set amount, or live rates pulled from a courier all need more setup and more test orders.

If you want your products on Google, plan your policy pages at the same time. Google's Merchant Center guidelines ask for a return and refund policy that is easy to find on your site, even if you do not accept returns, and its help page on free listings suggests adding shipping costs to your product data.

What about hosting, SSL and monthly care?

A shop needs hosting with room for product photos and enough speed for checkout during busy weeks such as year-end sales. It also needs an SSL certificate. Google's guidelines say card numbers and other personal details must be collected on an SSL-protected page, and buyers look for the padlock anyway. Many hosting plans include a free certificate. Check that it renews by itself.

After launch, plan a monthly budget for updates, backups and a test order. Our monthly ecommerce maintenance checklist shows what that care involves.

Do e-Invoice and SST add to the cost?

They can, because receipts, price display and order exports may need changes. LHDN's e-Invoice timeline page (updated 30 August 2026) lists the rollout in phases by annual turnover and says taxpayers with turnover below RM3 million are exempted. SST is run by the Royal Malaysian Customs Department through its MySST portal, and whether it applies depends on what you sell.

Ask your accountant both questions before the build starts, then tell the designer what the shop must show or export. Adding it to a finished shop takes more work.

What to do

1. Count the products you will sell online at launch and decide who prepares the photos and descriptions.
2. Shortlist two or three payment gateways and ask each for its fee per payment method, payout time and dispute fee.
3. Write down how you will charge delivery, including East Malaysia.
4. Ask your accountant whether e-Invoice and SST apply to your business.
5. Ask every designer to quote hosting, SSL, product upload, payment setup, delivery setup and monthly care as separate lines.
6. Compare the cost over a full year, including gateway fees and care.

How SyncTech can help

If you want a quote with each of these items listed, our ecommerce website design team can go through your product list, payment and delivery plans with you before quoting.

Source and credit

We are sharing this news from Stripe, Google, LHDN and the Royal Malaysian Customs Department. This summary is written by Synctech in our own words.

• Pricing & Fees (Malaysia), Stripe, 11 Nov 2026: https://stripe.com/en-my/pricing
• Free listings for products, Google Merchant Center Help, 11 Nov 2026: https://support.google.com/merchants/answer/13889434?hl=en
• Follow Merchant Center guidelines to keep your account approved, Google Merchant Center Help, 11 Nov 2026: https://support.google.com/merchants/answer/12756116?hl=en
• e-Invoice Implementation Timeline, LHDN, 30 Aug 2026: https://www.hasil.gov.my/en/e-invois/pelaksanaan-e-invois-di-malaysia/garis-masa-pelaksanaan-e-invois/
• About e-Invoice and Benefits, LHDN, 25 Sep 2026: https://www.hasil.gov.my/en/e-invois/pelaksanaan-e-invois-di-malaysia/mengenai-e-invois-manfaatnya/
• MySST portal, Royal Malaysian Customs Department, 11 Nov 2026: https://mysst.customs.gov.my/ Retrieved 11 Nov 2026. Stripe, Google and Merchant Center are trademarks of their owners. Synctech is not connected with them. This is general information, not legal, tax or financial advice. If anything here is wrong, email support@synctech.com.my and we will correct it.