Support hours and remote helpdesk charges

Support hours

• General Support: Monday to Friday, 9am to 6pm
• Emergency Support: 24 x 7

WhatsApp us at +6016-7618518 or open a support ticket in this portal.

Remote helpdesk

Remote helpdesk support is charged from RM80 per task. Your hosting and email plan does not include on-site computer IT support, Microsoft Outlook setup and recovery, or work on websites, web design or web maintenance.

How SyncTech can help

Setup guides for Outlook, phones and webmail are in our help centre. To report an email problem, use the email support request form.